SOLTEC is committed to supporting its customers even after the sale. All of our SONICA ultrasonic washers from 1.9 to 130 litres and automatic systems with TRENDMATIC thermal disinfection cycle benefit from a core warranty that varies from 1 to 2 years from the date of purchase. For more details, please see our Warranty Clauses
Thanks to our extensive distribution network, we can offer an affordable repairs service for our equipment at our distributors, who receive constant training and updates to ensure that they can take care of your products as well as advising you on optimal use.
The quality of our machines and the inventory of spare parts we offer often allows us to extend the life of our products well beyond the warranty period, and where applicable, we update the firmware of equipment sent to us for repair free of charge.
If a repair cannot be carried out by our dealers, it is always be possible to send the equipment to our headquarters.
The experience we have gained with customers all over the world enables us to handle the shipment of equipment in need of repair in the most flexible, affordable and convenient manner.